We offer two different migration plans—basic and speedy. Under the basic plan, WordPress migration would complete under 48 hours and under the speedy plan, WordPress migration would complete under 24 hours.
Do you only offer WordPress migration services?
Yes, you are right! At this point of time, we only offer website migration services for WordPress only.
Is there any onboarding or step by step guide?
Upon signed up and performing the payment, our support team will reach out to you with the next steps.
Do you offer refund?
In the condition where we are not able to perform the migration for whatever reason, we will provide a free refund under 24 hours.
Do you offer WordPress optimization after migration?
You can opt for an addon plan which involves optimizing your WordPress site. In this case, we will install the needed plugin, help you configure your cache plugin and security plugin if required.
What payment method do you accept?
At this point of time, we only accept payments via PayPal.
What are the requirements you need when doing the migration?
We need certain information such as temporary administrator access and web hosting company access. We understand the privacy concern, thus it is recommended for you to provide us with temporary credentials for us to perform the migration.
Do you help me to change the nameservers?
Absolutely! Once the migration services has completed and you are happy with the outcome, we will change the nameservers for you.
Why my WordPress website isn't loading correctly?
Nameserver and IP propagation takes anywhere from a few minutes to 48 hours. Also, don't forget to clear your browser cache to see the latest version of your website.
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What should I do if I need to reach out to the support team?
You can reach out to us at anytime via email at support [@] wpmaven [dot] net. We usually respond under 24 hours during weekdays and 48 hours during weekends/holiday periods.